Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Xelqoranta Pty Ltd ("Xelqoranta", "we", "us" or "our"), located at Level 12, 200 George Street, Sydney NSW 2000, Australia, collects, uses and protects personal information in connection with the Xelqoranta platform and website at xelqoranta.com.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information you provide via access-request forms, including your name and email address.
  • Usage data collected automatically when you visit xelqoranta.com, such as browser type, pages visited and time spent on the site.
  • Information provided when you contact us by email or phone, including the content of your message and your contact details.

2. How We Use Your Information

We use collected information for the following purposes:

  • To review and respond to access requests submitted through the contact form.
  • To provide user support and respond to enquiries directed to the Xelqoranta support team.
  • To improve the Xelqoranta platform and website based on usage patterns and feedback.
  • To communicate with users about platform updates or changes that affect their access.

3. Information Sharing

Xelqoranta does not sell, rent or share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in operating the platform, subject to confidentiality obligations, or as required by applicable law.

4. Data Retention

We retain personal information for as long as is reasonably necessary for the purposes described in this policy, or as required by law. Access-request information is retained until the request is resolved and for a reasonable period thereafter.

5. Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure or loss. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct or request deletion of data we hold about you. To exercise these rights, contact us at [email protected] or +61 2 8007 4321.

7. Cookies

The Xelqoranta website may use cookies and similar technologies to support website functionality and gather usage data. You may control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website or platform following any changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us:

  • Email: [email protected]
  • Phone: +61 2 8007 4321
  • Post: Xelqoranta Pty Ltd, Level 12, 200 George Street, Sydney NSW 2000, Australia