Get in Touch with Xelqoranta Support
Whether you have a question about the platform, want to submit an access request or need assistance, the Xelqoranta support team is here to help.
Contact Details
How to Reach the Xelqoranta Team
Use any of the following channels to contact Xelqoranta. All enquiries are handled by the support team, who aim to respond within one business day.
Email Support
[email protected]
For access requests, platform questions and general enquiries. Responses within one business day.
Phone
+61 2 8007 4321
Available Monday to Friday, 9 AM – 5 PM AEST. For urgent access or platform issues.
Office Address
Xelqoranta Pty Ltd
Level 12, 200 George Street
Sydney NSW 2000, Australia
Access Requests
Submitting an Access Request to Xelqoranta
Access to the Xelqoranta platform is managed through a structured review process. Complete the form below to begin your request.
What Happens After You Submit
Once you submit an access request, the Xelqoranta support team will review your submission. If we need further information to assess your request, a team member will contact you directly at the email address provided.
Please allow up to two business days for an initial response. Access is not automatically granted — the team reviews each request individually before confirming or following up for clarification.
What to Include in Your Request
- Your full name and a valid email address where we can reach you.
- A brief description of your intended use of the Xelqoranta platform.
- Any specific questions you have about platform features or the access process.
Send a Message
Contact the Xelqoranta Support Team
Fill in the form below. All fields marked with a label are required. Do not include sensitive personal data beyond what is asked.
By submitting this form you agree to the Xelqoranta Privacy Policy. The team may follow up by email for clarification. This form does not request or accept payment, card or account information.
Support Team Availability
The Xelqoranta support team operates Monday to Friday, 9 AM – 5 PM Australian Eastern Standard Time (AEST). Requests submitted outside these hours will be reviewed on the next business day.
- Email: [email protected] — for all written enquiries and access requests.
- Phone: +61 2 8007 4321 — for real-time support during business hours.
- Office: Level 12, 200 George Street, Sydney NSW 2000 — correspondence only, not a walk-in centre.